Refund policy

We accept returns or exchanges on items in their original unused condition within 14 days of receiving the item. Make sure you send your returns back to us in time as we're unable to accept returns beyond the 14 days of your receipt. Anything sent to us after 14 days may be returned to you. 

Returned items must be unworn, unaltered and unwashed with all original tags attached. Items must be in a resalable condition. We can only refund returned sale items by credit note for use on our online store. Final sale items are non-returnable.

Please note that return shipping costs are not covered by Toomey & Koko. We do suggest using a tracked delivery service to make sure your return gets back to us safely.